How can we help?

Subscriptions are managed by your app store, not by us, so cancelling is done in your store account:

• iPhone or iPad: Settings → your name → Subscriptions → Wardlume → Cancel. Or open apps.apple.com/account/subscriptions.
• Android: Google Play → your profile → Payments and subscriptions → Subscriptions → Wardlume → Cancel. Or open play.google.com/store/account/subscriptions.

Cancelling stops future renewals. The time already paid for runs to its end, and nothing further is charged.

The weekly plan begins with a 3-day free trial. If you cancel at least 24 hours before the trial ends, nothing is charged. If you keep it, the paid weekly subscription begins when the trial ends.

If reminders are allowed on your device, the app schedules a local reminder before the trial ends, so the transition is never a surprise.

Open the You tab and tap Restore purchases while signed in to the same App Store or Google Play account you subscribed with. Your subscription comes back within a few seconds.

One honest note: your reflections, streaks, and check-ins live only on the old device, so they do not transfer. The subscription does.

A blessing travels inside its own link. When someone sends you one, the words are encoded in the link itself. Opening the link at wardlume.app/b decodes it right in your browser.

If a link opens to a generic message instead of the blessing, it was probably shortened or cut off in transit. Ask the sender to copy and send it again in full.

Open the You tab and choose Clear my data. This erases what Wardlume has stored on your device, including your quiz answers, check-ins, streaks, and private notes.

Subscriptions are separate: cancel in your App Store or Google Play account settings (see the first question above).

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